You can check the status of your claim at any time by logging back in to Apple's Report a Problem site. If Apple needs to speak with your further about your claim, it might even take a bit longer. Request a refund from Apple Select your location > Billing & Subscriptions > Subscriptions & Purchases > Accidental purchases. Once you've made your refund request, you can expect it to take a business day or two for Apple to process it. The time frame for requesting a refund is limited and can vary by region. If you do realize you've made a purchase in error or otherwise need to request a refund, be sure to do so immediately. Apple does have the right to deny your claim approval is not automatic. If your reason for requesting a refund isn't in the drop down menu, you'll have to select Other and plead your case. When you contact this phone number, be ready with your devices serial number. Refund requests are not for trying out the best iPhone apps or best iPad apps or any digital content as a free trial. To request a refund from Apple, please visit Apple Support or follow the. Or, the purchase you made was never received, or it doesn't work as expected. A note on refundsĪs we mentioned at the beginning of this article, Apple only gives refunds in cases where you made an honest mistake in purchasing. Click on the app you wish to claim a refund for.Īgain, you should hear back from Apple within a few days as to whether your refund has been approved.In the Music and TV apps, a faster way to get to your account is by clicking Account in the menu bar and selecting Account settings from the drop-down menu.If you don't have a photo set, this will be your initials. Attempts to contact iTunes online (for refund) resulted in an endless loop to nowhere. The (Windows XP) PC cannot support iCloud downloads. Click on your photo to view your account. What is iTunes billing/accounts phone number Bought a song, which (later found) is only downloadable via iCloud.The steps below apply to the Mac App Store, though you can also start the process via the Music, TV, or Books apps. Login as requested, and on the Apple Account Information screen that loaded in iTunes, click on the Purchase History button. Like on iOS, the process will boot you out to a web browser to complete the claim, but you can at least start the process in one of Apple's storefront apps. If you're on your Mac or Windows PC and want to seek an iTunes or App Store refund, you can do just that. How to get an iTunes or App Store refund on Mac This section is in the middle of the page. Scroll down and click Start now under the Get Support section. Note that if you are not eligible for a refund for the item you have selected, the final button to submit your claim will be grayed out. Click Support in the menu bar located top of the screen. The full address from where we can collect the goods. If you’re seeing an unfamiliar charge on your bank or credit card statement, read through this document.You should hear back from Apple within a few days about whether your request for a refund is approved. Make sure you provide the following details: Your Web Order Number. Where subscriptions are concerned, you should try to spend a few moments reviewing this document which explains how you should view, change or cancel them. If you don't see Check Status of Claims, you don't have any pending refund requests. Tinder cant issue refunds for transactions processed by Apple, so youll need to contact Apple with your refund request. Does your order number start with MK This means you made a purchase through Apple’s App Store. If for some reason you do not have a receipt, follow the instructions in this Apple document where a similar ‘Report a problem’ link is offered. You can find your order number in the email you received after completing your purchase. Report what you say here as your problem and Apple will contact you. If you have an APPLE electronic receipt you will see an invitation to ‘Report a problem’. If you have received an unexpected email advising you of a charge, read this document for guidance. However, we can help you … but do be aware that although Apple usually treat requests sympathetically where a genuine mistake has occurred, refunds are at Apple’s discretion, not a right. You do not need a phone number You cannot reach Apple directly through these columns as they are manned by volunteers, users, much like yourself.
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